
Abbot House
© Welcome to Fife / Luigi Di Pasquale
Take the time to get to know your customers and develop an understanding of their wants and needs and you’ll soon see the rewards. That knowledge will allow you to pick the right channels, tailor your marketing and welcome more customers into your business.
Track your existing customers with channel analytics and store their information correctly in a customer database.
Not only will you see more customers making bookings, but you’ll get more value from every customer who does book.